Junior IT Technician

ASD Lighting's in-house IT department currently has an opportunity for an individual to fill the role of Junior IT Technician.

Vacancy - Junior IT Technician

ASD Lighting PLC

Our in-house IT department currently has an opportunity for an individual to fill the role of Junior IT Technician.

In this position, the successful applicant will be working closely within a three person team to support the smooth running of employee IT equipment and software. You will be the first point of contact for any IT issues within the business.

Responsibilities:

  • Installing, configuring and repairing computer hardware and software.
  • Troubleshooting hardware/software issues in person, or remotely.
  • Testing and evaluating new software and hardware.
  • Providing support to users and being the first point of contact for error reporting.
  • Establishing good relationships with all departments and colleagues.
  • Updating technical documentation as required.
  • Liaising with external suppliers and support desks.

Requirements:

Essential:

  • A minimum of one year of recent IT support experience.
  • Proficient in the use of Windows operating systems – 7/10/Server.
  • Windows Domain management experience.
  • Excellent customer service skills.
  • A strong desire to learn.
  • Excellent written and verbal communication skills, with good problem-solving skills.
  • Committed team member, who can also work confidently on their own.
  • Clear understanding of the confidential nature of the work undertaken.

Desirable:

  • Computer networking knowledge, including running cables and terminating patch panels.
  • Experience with Microsoft PowerBI
  • Experience with SQL

We are ideally looking for someone with around one year of recent experience in an IT support role, that are looking to move into a more challenging environment.

You will be required to work regular overtime during the football season of weekends and/or weekday evenings. A full valid driving licence is therefore essential.

Working Hours: Monday – Friday 08:30 – 17:00

Salary: £18,000+

33 holiday days including public bank holidays

Company pension

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